Frequently Asked Questions
What are the available payment options?
We currently only accept PayPal for all payments.
How do I verify my age?
If you wish to order any of our knives, we will contact you via email after your order is placed requesting that you send in a picture of a valid photographic identification to prove you are over the age of 18 (Passport or driver license).
What happens if I do not verify my age?
Unfortunately, if we do not receive a response within 7 days of the request for identification, your order will be cancelled and a full refund will be given. The reason for this is that by law we require proof you are over the age of 18 to purchase a knife.
How long will it take to receive a refund?
Once a refund is processed you should receive this to your bank account via PayPal within 3 to 5 business days.
What are the delivery options available?
For delivery all items will be sent tracked, and you will receive your tracking number via email once your order has been dispatched.
Please be aware that all knife products will be sent using Tracked & Signed service, with Age Verification if available due to the nature and value of the products.